Chalmers Brothers in PR Web News Release on his Free Live Streaming Google Hangout Event on May 24th, 2013 from noon to 1 p.m. EST.
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Presentation Skills – Must read !
How are the business relationships and the business communication in your office? Do people give feedback to each other or gossip about each other? Your office environment and office culture is only as good as your business relationships. Do managers coach and give constructive feedback?
Any writer using the phrase “failure to communicate” should give due credit to “Cool Hand Luke”. Early in this 1967 movie, the character played by Strother Martin (The Captain) makes the following observation to the character played by Paul Newman (Luke) who in turn repeats the phrase himself at a later point:
“What we’ve got here is failure to communicate.” Failure to communicate effectively can lead to serious problems for both individuals and small businesses. Fortunately these are problems that can be avoided with some strategic efforts.
Directly related to the absence of proper communication techniques is the failure to negotiate and collaborate. Strategies to improve communicating, negotiating and collaborating are provided below.
Please don’t overlook my special commentary (What Is Ineffective Communication?) near the end of the lens.
Images provided by Presenter Media to Stephen Bush under End User License Agreement.
More Effective Communicating, Collaborating and Negotiating
Even though the process of communicating with others might not be a favorite activity, it is increasingly necessary for most of us to use whatever communication skills we have on a daily basis. For individuals, personal relationships ranging from friendships to marriage can thrive or flounder based on communication (or the failure to communicate). From a small business perspective, this routinely involves customers, suppliers and bankers.
So a good place to start is to ask yourself:
Do I need to communicate, negotiate and collaborate more effectively? If the answer is “Yes”, do I need help to acquire or improve the necessary skills for communication, negotiation and collaboration?
Making better life decisions. Who doesn’t need help with that? In order to improve communication, collaboration and negotiation skills, your decision-making skills should be up to the task. This book will help sharpen your ability to make sound choices.
“One of the best-written and most practical books ever on the subject of communications.” “The most important thing in communication is to hear what isn’t being said.” (Peter Drucker)
Charles Darwin on Collaborating
“In the long history of humankind (and animal kind, too), those who learned to collaborate and improvise most effectively have prevailed.”
“All of us negotiate all the time.” “Roger Dawson’s book should be required reading for anyone who deals with people. Highly recommended.” An Anonymous Quote about Negotiating
“The two keys to negotiating are superior information and learning to smile and say, “no, no, no, no, no” until your tongue bleeds.”
“We have two ears and one mouth so that we can listen twice as much as we speak.” (Epictetus, Greek philosopher)
Stephen Bush delivers candid business communication help to small business owners and individuals throughout the United States and Canada. Steve is the CEO and Founder of AEX Commercial Financing Group and has provided practical small business negotiating advice for over 30 years.
Business Careers and TrainingConversations about training for business careers.
Improving Small Business ProductivityProductivity improvement for small businesses.
Business Proposal WritingSmall business proposals in ten words or less plus a business proposal writing presentation.
Rig worker: Training saved lives after BP blowout
A Transocean employee who served as chief mate on the Deepwater Horizon testified Monday that he believes the rig crew’s emergency training saved lives following the 2010 explosion that killed 11 workers and triggered the nation’s worst offshore oil spill.
David Young, who was second-in-command to the rig’s captain, said he believes 115 workers managed to escape the burning rig that BP had leased from Transocean because they followed their training.
“What would you say the top priority of the Deepwater Horizon crew was?” Transocean attorney Luis Li asked at the start of the fifth week of a federal trial over the disaster.
“For everybody to be able to go home safely back to their families,” said Young, a witness called by his employer, a Swiss-based drilling company.
Young, now the captain on a different Transocean-owned rig in the Gulf, said he believes the rig’s crew had an excellent safety culture.
But plaintiffs’ attorneys have accused BP and its contractors of sacrificing safety and cutting corners in a rush to complete a project that was behind schedule and millions of dollars over budget at the time of the April 20, 2010, blowout. Marine safety expert Geoff Webster, a witness for the plaintiffs, testified earlier this month that he believes Transocean failed to properly maintain the Deepwater Horizon or adequately train its crew members.
Young defended the Deepwater Horizon’s maintenance record before the explosion.
“Did anyone at BP tell you the rig was unsafe?” Li asked.
“No,” Young said.
Young described a harrowing scene as workers scrambled to help injured colleagues get to life rafts and abandon the burning rig. He recalled seeing the lifeless body of crane operator Dale Burkeen on the deck.
“The fire was over our head where we were. There was debris flying around,” he said.
Unable to move Burkeen, Young ran over to get help from another worker, Mike Mayfield. Young said Mayfield restrained him from trying to run back through the flames to reach Burkeen, one of the 11 workers who died.
“I kind of had tunnel vision because I thought I was still going to get to him, but once I saw what Mike Mayfield was saying, there was no way we were going to get back there,” Young said.
As life rafts started to carry workers to safety, Young returned to the bridge and told the captain, Curt Kuchta, that the fire was too large to fight.
“Was anybody on the bridge panicking?” Li asked.
“Not that I noticed, no,” he said.
Kuchta has invoked his Fifth Amendment right against self-incrimination and isn’t scheduled to testify at the trial.
Earlier Monday, U.S. District Judge Carl Barbier heard videotaped testimony by Paul Meinhart, a Transocean rig worker who described Kuchta as “very calm and direct” after the blowout.
During the trial’s opening statements, plaintiffs’ attorney Jim Roy claimed Kuchta was “woefully undertrained” in the rig’s safety management system. Roy also said the Deepwater Horizon’s “dual command structure” prevented Kuchta from unilaterally activating a system that disconnected the rig from the well in an emergency.
Save the Date! Hangout with me, Chalmers Brothers, in my FREE live streaming Professional and Personal Development Google Hangout event on May 24th at 12:00 -1:00 p.m. EST.
In about an hour, I will introduce you to a revolutionary program called SOAR that raises the bar for getting professional and personal development results. Two FREE introductory lessons are designed to produce transformational results for you both personally and in business.